This week, we have been investigating recent reports of noisy performance. The symptom is higher than normal noise on the video with a signal that was otherwise pretty good. We believe we have resolved the issue. The new software version will release as 1.09 on Monday or earlier if flight testing goes as well as we expect.
We just wanted to update everyone that we are aware some users are experiencing lackluster performance with the CVG. We’re investigating it now, and will bring a resolution soon.
In the meantime, we do recommend to upgrade to 1.08 software.
We would just like to let everyone know of a few small related bugs in the CVG software, version 1.05. Default settings may not result in optimum performance, such as when the module is freshly shipped or just after settings are restored to default. Please ensure you change these options prior to flying!
- In the Quick Menu, ensure that CV Brightness is NOT set to Automatic. Click and Hold to change it to one of the 5 listed options. We suggest setting it to DEFAULT and then change it as necessary to suit your preference.
- Change Video format to PAL if you run a camera with a PAL signal. AUTO mode has unreliable locking with some cameras in PAL mode. NTSC users can either use AUTO or NTSC.
- In Setup>> Features, change Startup Mode to LIVE VIDEO. DVR’s may record in black and white when the startup screen is a menu.
- Change CV Unlock Mode to SLOW (Racing). Fast setting is meant for multiple camera aircraft, while ‘SLOW’ better rejects adjacent channel noise.
- Change CV HzGP to FAST. (This should only be set to ‘SLOW’ if your particular camera does not lock, even if the video mode (NTSC/PAL) is manually set.
Finally, if you are having issues getting audio from your vtx to appear in the goggles, please contact us.
Dear ClearView Goggle Customers,
We’d like to share some good news regarding the progress of the CVG. The first pilot production run of the new boards arrived in our offices last Friday, and have passed testing. Early this week, we assembled and tested a small handful of this batch to compare to our ground station Race receiver. Results indicate that the module performance is solid. Thus, final in-house assembly, testing, and QC begins tomorrow.
Receivers will be shipped out to customers in the following order:
1) Customers who paid in full but have not yet received a unit
2) Recall Customers who received an earlier unit that currently does not work properly (RMA)
3) Recall Customers who received an earlier unit that works
4) More pre-order customers.
Emails will be sent out by Lisa to all of the above customers when it’s your turn to either return your old CVG, or pay the remainder of the pre-order.
Now that we are satisfied with the testing, our second (very large) production run starts tomorrow. This production run is large enough to at least cover all customers in batch 1, batch 2, and commercial pre-orders from our distributors. Based on past experience, these boards are expected at Iftron’s offices in 3 weeks time. Then, they will go through final assembly, testing, calibration, QC and final packaging/shipping.
Important note: At this time, we do not recommend the recent inductor modification to older Fatshark goggles because it does not provide enough power to the module when the Fatshark battery is low. However, if you want the HDO version (that works with the HDO goggles without a ribbon cable), you can just let us know and we will ship this version. Please also note that if you take delivery of the ribbon cable version, that you can send it in for a mod to the HDO version for free. You just pay round trip postage.
If you have any questions don’t hesitate to comment on this post. But if you need more specific information, please email us.
*Round 2 PreOrder is Sold Out
Hi all, this is the moment you’ve all been waiting for. “What have you been waiting for?” you might ask. Well I think you all know… MORE PREORDERS!!! Yes! Finally, your dream come true!
So how will this work? Because everyone is wanting a ClearView Goggle Receiver and knows they exist already, we can’t just open preorders randomly like we did before. This post is a heads up that peorders will be opening on Friday, January 26, 2018 at 15:00 GMT. This will allow people all over the globe to be wide awake when preorders open, so no complaining if you were asleep:) Like the first preorder, the payments will be the same, with a 25% deposit, roughly $65.00, and a discount code for 10% off the full price, to be paid at a later date. Also, this round we will be upping the number of orders to 200, so get ready to smash that pay button! When making the orders, please be considerate of others and only order ONE receiver. I’m gonna trust you guys with this, but if you don’t follow our wishes we may have to step in and remove an order. If you have any questions about these preorders feel free to fill out a contact form, or email us directly (email@example.com). Otherwise, set a reminder so you can get your spot in line.
Some small disclaimers:
We ask that you be flexible as far as a ship date goes. We are sending out for a very big order of boards, so once they are built, we will be able to ship all 200 receivers from the same batch. However, we will still owe some receivers to the rest of the preorder customers from the first round of preorders, and that will take priority when it comes to shipping. Also, a few custom parts that we have manufactured for us in China may have their delivery dates impacted by the Chinese New Year shutdown. While we are working to avoid this, the possibility of this kind of delay could also be a factor in your shipment date. We will update you as soon as we know more on shipping.
We will reply to you with an email within 2 working days of your pre-order. This email will contain your product access password and discount code, and other important information. If you don’t get the email, please email us direct at: ClearView@iftrontech.com. Please include your order # in the subject line.
Because of heavy demand, we can’t keep your delivery position open for more than 1 week after you are notified. If you do not make payment by then, the next person in line will take your spot. Your name will be added to the front of the list for the next, as yet, unannounced group. However, this cycle can’t continue indefinitely. So if by the time 3 weeks has passed after notification, and you have not made payment, we will keep your name aside while continuing to attempt to contact you. If we succeed, you may then choose a deposit refund or have your name added back in at a time of our discretion.
So that’s it! For those of you who are waiting on current preorders, they’ll be coming your way soon, otherwise, get ready for round two of preorders:) You’ll find the receiver available here on Friday: